Contact Us

 
350 Fordham Road
Wilmington, MA 01887
Mon–Fri: 8:30 am – 4:30 pm
Phone: 800-344-1515
To contact support staff use the online help desk tool.

General

Phone number: (978) 694-1000
(800) 344-1515
Fax number: (978) 253-5110
V3 ESS Support: (978) 752-1199

Electronic Benefit Receipts

Phone number: (800) 344-1515
Select option 4, then 5
Fax number: (978) 657-8619
Missing Stamp Line:
(800) 344-1515
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Health Fund

Claims
Phone number:
(800) 344-1515
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Fax number: (978) 657-8724
Eligibility
Phone number:
(800) 344-1515
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Fax number: (978) 752-1148

Pension/Annuity

Phone number: (800) 344-1515
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Fax number: (978) 752-1121

Vacation

Phone number: (800) 344-1515
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Vision Center

Phone number: (617) 782-0100
Fax number: (617) 825-2492